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    <picture alt="22 & 24 karat gold Arignote Collection">
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        title="" src="https://cdn11.bigcommerce.com/s-qp6gl6nmj3/content/revamp/help-pages/faq-shopping.png" alt="22 & 24 karat gold Arignote Collection"
        width="1920" height="1280" />
    </picture>

    <p class="u-text--uppercase">Clean and classic</p>
    <a href="https://auvere.com/all/?collection=arignote">Shop 22 & 24 karat gold Arignote Collection</a>
  </div>
  <div class="c-faq-answer-list">
    <div class="c-details js-faq-answer">
      <div class="c-details__title">HOW DO I PLACE AN ORDER ON AUVERE.COM?</div>
      <div class="c-details__body">
        <p>Ordering on Auvere.com is easy and safe. Once you have found the item you would like to purchase, you may
          choose one of (3) options to purchase.
          <ul>
            <li>
              <strong>Fast checkout</strong>. The <strong>BUY NOW</strong> button is best used if you know exactly what
              you want to purchase and you want a faster checkout process. To use, click the BUY NOW button and it will take
              you to the section of our Checkout page where you may choose quick purchase options such as Apple Pay, Google
              Pay, and Pay Pal.
            </li>
            <li>
              <strong>Standard checkout</strong>. If you would like to browse our store, you may click on the “<strong>ADD
                TO BAG</strong>” button as you see items that you wish to place in your Shopping Bag. When you are ready to
              complete your purchase, you may click on the shopping bag in the top right corner. From there, follow the
              directions to complete your order.
            </li>
            <li>
              <strong>Order over the phone</strong>. If you do not wish to place an order online, you may call our Auvere
              Customer Support at <strong>866-317-7779</strong> to make a purchase over the phone.
            </li>
          </ul>
        </p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">DO YOU OFFER FINANCING OR INSTALLMENT PAYMENTS?</div>
      <div class="c-details__body">
        <p>We have partnered with Affirm, which permits you to make installment payments on any item of jewelry provided
          that you meet the requirements and criteria of Affirm. Learn more about Affirm financing by clicking <a
            href="https://auvere.com/faq/affirm-financing/">here</a>.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">WHAT METHODS OF PAYMENT DOES AUVERE ACCEPT?</div>
      <div class="c-details__body">
        <p>Auvere accepts all major credit cards as well as PAY PAL, PAY PAL Credit, Apple Pay, Google Pay and Affirm.
        </p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">IS IT SAFE TO SHOP ON AUVERE.COM?</div>
      <div class="c-details__body">
        <p>Yes, it is safe to shop on <a href="https://auvere.com/">auvere.com</a>. We use industry-standard
          encryption technologies when transferring and receiving customer data exchanged with our site server.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">DOES AUVERE HAVE A BRICK & MORTAR STORE?</div>
      <div class="c-details__body">
        <p>Auvere does not have a brick and mortar store. At this time, Auvere True 22 and Pure 24 karat gold jewelry is
          only sold on <a href="https://auvere.com/">auvere.com</a>.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">IS AUVERE SOLD BY THIRD PARTIES?</div>
      <div class="c-details__body">
        <p>Auvere is not sold by third parties. On occasion, an Auvere product(s) may be featured on third-party
          websites with whom we have an affiliate relationship. The nature of this relationship is such that even though
          the Auvere product is visible on such third-party affiliate’s website, the purchase and sale of such a product
          takes place on <a href="https://auvere.com/">auvere.com</a>.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">WILL I BE CHARGED A SALES TAX ON MY ORDER?</div>
      <div class="c-details__body">
        <p>Sales tax will be automatically applied to your order based on applicable state and local sales tax laws and
          shipping destination. The terms contained herein are subject to change as taxation regulations continue to
          evolve. Auvere continually monitors state and local tax laws to ensure compliance.

          Please note that you are responsible for compliance with applicable laws and regulations regarding payment of
          all use taxes, duties and other taxes and the declaration of goods in your state or country of residence. Your
          purchase may be subject to use tax. With respect to purchases on which Auvere does not collect sales tax, your
          state may require you to report such purchase and remit tax on a sales, use or individual income tax return.
          Forms and corresponding instructions may be found on your state website regarding state taxes.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">WHAT DO I DO IF THE ITEM I WANT IS SOLD OUT?</div>
      <div class="c-details__body">
        <p>If an item you wish to purchase is sold out, please enter your email in the space provided on the product
          page of the desired item. You will receive an email when that item is back in stock.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">WHAT DO I DO IF THE ITEM I WANT IS NOT OFFERED IN MY SIZE</div>
      <div class="c-details__body">
        <p>If an item is not offered in your size, please call us at <a style="text-decoration: none;"
            href="phone:8663177779"><strong>(866) 317-7779</strong></a> or email us at <a
            href="mailto:support@auvere.com"><strong>support@auvere.com</strong></a> to learn whether we are able to
          custom make your size and, if so, when we will be able to deliver the custom made item. Please note that all
          custom orders are final sale and may not be returned.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">MAY I PURCHASE A SINGLE EARRING (INSTEAD OF A PAIR)?</div>
      <div class="c-details__body">
        <p>All of our earrings may be purchased in pairs. Certain earrings are sold in singles and are marked as such on
          the product page. If you have any questions about which earrings are available for sale in singles, please
          call us at <a style="text-decoration: none;" href="phone:8663177779"><strong>(866) 317-7779</strong></a> or
          email us at <a href="mailto:support@auvere.com"><strong>support@auvere.com</strong></a>.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">DO YOU PROVIDE AN ENGRAVING SERVICE?</div>
      <div class="c-details__body">
        <p>We provide engraving for custom made pieces only.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">ARE THE GOLD AND GEMSTONES USED BY AUVERE RESPONSIBLY SOURCED?</div>
      <div class="c-details__body">
        <p>Responsible sourcing is an important part of our business. When you shop on <a
            href="https://auvere.com/">auvere.com</a>, you should feel confident and assured that you are receiving
          pieces made with materials that are carefully, transparently, responsibly and ethically obtained. Moreover, we
          feel that you should know the provenance of the materials behind your jewelry. To learn more about how we
          source gold and gemstones, please click <a href="https://auvere.com/responsible-sourcing/">here</a>.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">WHAT IF I NEED EXTRA HELP IN MAKING MY PURCHASE?</div>
      <div class="c-details__body">
        <p>That’s what we are here for! Please call us at <a style="text-decoration: none;"
            href="phone:8663177779"><strong>(866) 317-7779</strong></a> or email us at <a
            href="mailto:support@auvere.com"><strong>support@auvere.com</strong></a>. We would be happy to help.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">ARE PRICES ON AUVERE.COM SUBJECT TO CHANGE?</div>
      <div class="c-details__body">
        <p>Prices on <a style="text-decoration: underline;"
            href="https://auvere.com/"><strong>auvere.com</strong></a> are subject to change without notice. Please
          expect to be charged the price for the Auvere jewelry that you buy as such a price is listed on the day of
          purchase.</p>
      </div>
    </div>
    <div class="c-details js-faq-answer">
      <div class="c-details__title">DOES AUVERE OFFER A WARRANTY?</div>
      <div class="c-details__body">
        <p>Your jewelry is under limited warranty for manufacturing defects in material or workmanship for a period of
          12 months from the date of purchase. This warranty does not cover scratches, dents or damage caused by
          accident, abuse, neglect, improper use or storage of the product, unauthorized modifications or normal wear
          and tear. For more information, call us at <a style="text-decoration: none;"
            href="phone:8663177779"><strong>(866) 317-7779</strong></a> or email us at <a
            href="mailto:support@auvere.com"><strong>support@auvere.com</strong></a></p>
      </div>
    </div>
  </div>
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